Interpersonal Communication

Students will demonstrate the ability to use interpersonal communication skills to enhance health and avoid or reduce health risks.

The Skill

The process of sharing information, feelings, and ideas with another person through verbal and non-verbal methods.

Why It Matters

Being an effective communicator plays a key role in connecting and building relationships, resolving social conflict, advocating for yourself, and making healthy choices.

How to Do It

Skills for Being an Effective Communicator


• Be open to hearing the other person’s point of view


• Use “I” statements and don’t pass blame or judgment


• Be an active listener


• Openly and honestly share your feelings and opinions


• Always be kind and respectful

How to Do It

Skill Cues for Conflict Resolution

Step 1: Calm Down - Before diving into the conflict, students should take time to calm down: Go for a walk. Listen to your favorite song. Journal your thoughts.

Step 2: Express Yourself & Listen - Both parties need to share how they’re feeling by using “I” statements without judging or blaming the other person. Then, actively listen to the other person’s point of view.

Step 3: Define the Problem Together - Together, students will define the problem that needs to be resolved.

Step 4: Take Responsibility - Reflect on the problem and take responsibility and ownership of the part you played.

Step 5: Identify & Choose a Solution Together - Together, brainstorm and choose solutions for how you can resolve this conflict.

Step 6: Restore the Relationship - Thank the other person for resolving this conflict with you. If you’re ready and it’s appropriate, apologize and ask for forgiveness.

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